Privacy Policy
1. Introduction
2. Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us when you:
-
Request a quote
-
Make a reservation
-
Contact us through our website, phone, or email
-
Subscribe to updates or promotions
This information may include:
-
Name
-
Email address
-
Phone number
-
Billing or payment information
-
Reservation or travel details
Usage Data
We may automatically collect certain information when you visit our website, such as:
-
IP address
-
Browser type
-
Device information
-
Pages visited
-
Date and time of visits
-
Referring website
Cookies and Tracking Technologies
Our website may use cookies and similar technologies to improve user experience, analyze website traffic, and remember user preferences.
You may choose to disable cookies through your browser settings, although doing so may affect certain website functionality.
3. Use of Information
The information we collect may be used for the following purposes:
-
To provide and maintain our limousine and transportation services
-
To process reservations and customer requests
-
To improve the functionality and performance of our website
-
To communicate with customers regarding reservations, inquiries, or updates
-
To send promotional offers or service announcements (where permitted by law)
-
To monitor website usage and improve user experience
4. Legal Basis for Processing
We process personal data based on one or more of the following legal grounds:
-
Consent: When you provide your information voluntarily.
-
Contractual Necessity: To fulfill a reservation or service agreement with you.
-
Legal Compliance: To comply with applicable laws and regulations.
-
Legitimate Interests: To improve our services, maintain website security, and enhance customer experience.
5. Sharing of Information
We do not sell or rent your personal information. However, we may share your information in the following circumstances:
Service Providers
We may share information with trusted third-party vendors who assist in operating our website and business, including:
-
Payment processing providers
-
Website hosting providers
-
Email communication platforms
-
Reservation or booking systems
Legal Requirements
We may disclose personal information if required to do so by law or in response to valid requests from legal authorities.
Business Transfers
In the event of a merger, sale, or transfer of company assets, user information may be transferred as part of that transaction.
6. Data Security
We implement reasonable administrative, technical, and physical security measures to protect your personal information.
These measures may include:
-
Secure servers and encrypted communications
-
Restricted access to sensitive information
-
Regular monitoring for potential vulnerabilities
While we strive to protect your information, no method of transmission over the internet can be guaranteed to be completely secure.
7. Data Retention
We retain personal information only for as long as necessary to:
-
Fulfill the purposes outlined in this policy
-
Maintain business and financial records
-
Comply with legal obligations
-
Resolve disputes and enforce agreements
Retention periods may vary depending on the nature of the data and legal requirements.
8. User Rights
Depending on applicable privacy laws, you may have the following rights regarding your personal data:
-
The right to access the personal data we hold about you
-
The right to request correction of inaccurate or incomplete information
-
The right to request deletion of your personal data
-
The right to withdraw consent where processing is based on consent
-
The right to request restriction or objection to data processing
To exercise any of these rights, please contact us using the contact details below.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in legal requirements or business practices.
When changes are made, the updated policy will be posted on this page with a revised effective date. We encourage users to review this page periodically to stay informed.
10. Contact Information
If you have any questions, concerns, or requests related to this Privacy Policy or your personal data, please contact us:
Starr Limousine
Phone: 217-356-9999
Website: https://starrlimos.com/